CRM General tcodes

CRMD_ORDER - Transaction Processing
SMW01 - Display BDocs
CRM_DNO_MONITOR - Transaction Monitor
R3AS - Start Initial Load
PPOMA_CRM - Change Organizational Model
SMOEAC - Administration Console
R3AC1 - Set Up Business Objects Exchange
R3AM1 - Monitor Objects
BWA1 - DataSource Maintenance
BWA5 - Version Comparison: DataSources
UPGRADE - Upgrade  Menu Tree
SMOHQUEUE - Replication & Realignment Queues
R3AC3 - Set Up Customizing Objects Exchange
R3AR2 - Define Requests
CRMD_BUS2000126 - Maintain Activities
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Full list of SAP CRM General tcodes


Business Transactions tcodes CRM-BTX

CRMD_ORDER - Transaction Processing
CRM_DNO_MONITOR - Transaction Monitor
CRMD_BUS2000126 - Maintain Activities
CRMV_EVENT - Customizing Event Handler
CRMV_SSC - Mntce: Scrn Cntrl Data - CRM Trans.
CRMD_BUS2000111 - Maintain Opportunities
CRMD_BUS2000115 - Maintain Sales Transactions
CRMC_NR_RA_SERVICE - Number Range Maintenance: CRM_SERVIC
CRMC_MAP - Customer Maintenance Mapping
CRMD_BUS2000116 - Edit Service Processes
CRMC_OBJECTS - Subobjects of CRM Document
DNL_CUST_SALES - Initial Data Transfer Sales
CRMD_BUS2000120 - Process Complaints
CRMD_BUS2000108 - Maintain Leads
CRMD_BUS2000112 - Maintain Service Contracts
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Full list of SAP CRM Business Transactions tcodes CRM-BTX


Interaction Center WebClient tcodes CRM-IC

CRM_ERMS_MAILFORMS - Maintain E-Mail Forms for ERMS
CRM_ERMS_LOGGING - Check Automatic Processing Details
CRM_ERMS_WF_CUST - Assign Agent for E-Mail Handling
CRMC_IC_AUICOMM - Agent Univ. Inbox - CRMC_IC_AUICOM
CRMC_IC_AUIADDR - Define Receiving E-Mail Addr/Fax No.
CRMC_ERMS_SM_PDET - Define Service Manager Prof.-Determ.
CRMC_ERMS_SM_PROF - Define Service Manager Profiles
CRMC_IC_BPPROF - Define Profiles for Customer Identif
CRMC_ERMS_REPOSITORY - Rule Policy Repository
CRMC_IC_EMAILX - Define E-Mail Profiles
CRMD_ERMS_REGEN_RUL - Regenerate Rules
CRMC_IC_CATPROF - Define Categorization Profiles
CRMD_ERMS_TRANS_RULE - Transport Rule Policies
CRMC_IC_MAIL_WF - Assign Agent for E-Mail Handling
CRMC_IC_BPPROFX - Define Profiles for Customer Identif
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Full list of SAP CRM Interaction Center WebClient tcodes CRM-IC


Access Control Engine tcodes CRM-ACE

ACE_RUNTIME - ACE Runtime Data Overview
ACE_ACTIVATION - ACE Activation Tool
ACE_UPDATE - ACE update tool
ACE_DESIGN - ACE design data overview

CRM Analytics tcodes CRM-ANA

BWA1 - DataSource Maintenance
BWA5 - Version Comparison: DataSources
BWA7 - BW Adapter Monitor
SMOBILEBW - BW Requests for Mobile Clients
ORDYWB - CRM IR Delivery Workbench
CRMBWTARGETS - Release Data Target for BW Upload
/CRMBW/CONFIG_WIZARD - Interactive Reporting Configuration
BWA8 - BW Adapter: Process Maintenance
CRM_RSMO - BW Monitor
CRMC_REPO_OPT - Configure Report Page Work Center
CRMBW_CIC_ATTRIBUTES - BW Key Figures for CRM
CRM_SP - Execute Sales Planning
PVBW - Profile Template for BW
CRM_SP_MNTN - Maintain Sales Planning Settings
CRM_RSANWB_CRM_ATTR - Fill Data Targets
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Full list of SAP CRM CRM Analytics tcodes CRM-ANA


Billing tcodes CRM-BE

BEA_ACTION_DEF - Define Action Profiles
BEA_CONFIG - Configuration of a BE Application
BEFN_F1 - BEF Navigator - Billing
BEFN - BE Framework Navigator
/BEA/CRMB04 - Analyze Incomplete Billing Due List
/BEA/CRMB11 - Maintain Billing Documents
BEABILLDOC_SNRO - Maintain Number Ranges: BEABILLDOC
BEA_BTY - Maintain Billing Types
BEA_ITC - Maintain Item Categories
BEA_ITC_DET - Determine Item Category
/BEA/CRMB01 - Edit Billing Due List
/BEA/IPMO12 - Transfer Billing Docs to Accounting
BEA_BD_01 - Maintain Billing Documents
BEA_CRP - Display Collective Runs
/BEA/CRMB12 - Transfer Billing Docs to Accounting
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Full list of SAP CRM Billing tcodes CRM-BE


Interaction Center WinClient tcodes CRM-CIC

CRMD_TM_CLDIST - Call List Maintenance
CRM_CIC_CTI_LOAD - Load communication statistic
CRMM_CIC_APDISPLAY - Display IC WinClient Profile
CICTMSCRPPROF - INTERACTIVE SCRIPTING PROFILE
CRMM_TM_SCRIPT - Interactive Scripting Editor
CRMC_CIC_FW_MAINTAIN - Maintain Framework ID and Parameters
CRMC_CLM_CMPGPM - Campaign priority mapping
CRMM_ROUT_AGENT - Maintain agents for business routing
CRMM_ROUT_PROF_CHAR - Maintain Attributes
CRMD_TM_CLMS - Call List Management
CRMC_CLM_CALLRESULTS - Call results
CRMC_CIC_TITLE_TEXTS - Maintain Window Title
CRMC_CLM_ACTION_CONF - Configure Action Profile
CRMC_CLM_ACTION_DEF - Define Action Profile
CRMC_CLM_ACTION_WIZ - Action for Definition via Wizard
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Full list of SAP CRM Interaction Center WinClient tcodes CRM-CIC


Localization tcodes CRM-LOC

CRMC_TAX_GROUP - Tax Group Customizing
CRMC_TAX_MAP - Tax Group Customizing

Middleware tcodes CRM-MW

SMW01 - Display BDocs
R3AS - Start Initial Load
SMOEAC - Administration Console
R3AC1 - Set Up Business Objects Exchange
R3AM1 - Monitor Objects
SMOHQUEUE - Replication & Realignment Queues
R3AC3 - Set Up Customizing Objects Exchange
R3AR2 - Define Requests
R3AR4 - Start Requests
R3AC4 - Customizing Events in R/3 Back-End
SMWP - CRM Middleware Monitoring Cockpit
ASCI - ASCII Adapter
SDIMA - Data Integrity Manager
R3AC5 - Set Up Condition Objects Exchange
SBDM - BDoc Modeler
..... - ..................................

Full list of SAP CRM Middleware tcodes CRM-MW


Internet Sales tcodes CRM-ISA

CRMM_ISA_IUSER - Internet User Management
CRMC_ISA_IUSER - Internet User Settings
CRMM_ISA_UA - Internet Sales - User Administration
CRM_SHOP - Web Shop Maintenance
CRMC_ISA_SHFLD - Maintenance of Shop Fields
CRMC_ISA_SHTP - Maintenance of Shop Scenario

Internet Service tcodes CRM-ISE

CRMC_WEBREQ - Request Categories for Web Requests
CRMC_SERVICE_IPT - Maintenance of Internet Trans. Types
CRMC_WEBREQ_BEGR - Authorization Groups for Views
CRMC_WEBREQ_BEGR_DIS - Authorization Groups for Views
CRMD_SRWWW - Internet Transaction Service Request
CRMD_WEBREQ_CUST_OVW - Customizing Evaluation: Web Requests
CRMD_WEBREQ_GEN_EXIT - Generate start_exit Page
CRMD_WEBREQ_MONITOR - Monitor for Web Requests
CRMD_WEBREQ_SIG_SHOW - Display Digital Signature

Incentive and Commission Management tcodes CRM-ICM

CRM_ICM_002 - Call application menu for ICM engine
CRM_ICM_005 - Transfer of CRM Documents to ICM
CRM_ICM_006 - CRM Incentives - view admin log
CRM_ICM_BWIF_003 - Extract BW Data to Commission Syste
CRM_ICM_BWIF_009 - List Comm Case Ids for Txf Appl

Utilities Industry tcodes CRM-IU

ECRM_ISU_PARAMS - Maintain IS-U CRM Parameters
CRM_ISU_BOL_BROWSER - Browser for Business Object Layer
CRM_EVER - Number Range Maintenance: CRM_EVER
CRM_ISU_IMG - Utilities CRM: IMG Settings

Case Management tcodes CRM-CM

BSP_CRMD_CASE - Dummy Transaction for Authorizations

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