# FM Description Functional Area
1 CRM_ERMS_CAT_CA_READ Coherent Cat - Read Category CRM - Categories
2 CRM_ERMS_MAIL_SEND Mail verschicken CRM - E-Mail Integration
3 CRM_ERMS_MAIL_COMPOSE Compose an email using objects linked to a category. CRM - E-Mail Integration
4 CRM_ERMS_AGENT_DETERM1 agent determination by Java rule engine CRM - Rule Maintenance
5 CRM_ERMS_CAT_HI_READ Coherent Cat - Read Hierarchy Edge CRM - Categories
6 CRM_ERMS_FIND_BP_FOR_USER Find the BP number for a given user CRM - E-Mail Response Management System
7 CRM_ERMS_RPT_EVENT_HANDLER ERMS: Reporting - Handle events CRM - Monitoring
8 CRM_ERMS_MAIL_COMPOSE_NEW Compose an email using objects linked to a category. CRM - E-Mail Integration
9 CRM_ERMS_CAT_HI_PARS_LEVEL Coherent Cat - Get All Children for a given node CRM - Categories
10 CRM_ERMS_CAT_CA_UPDATE_UI Coherent Cat - Parameterless Update Category CRM - Categories
11 CRM_ERMS_GET_GUID_FOR_TICKET Get GUID for service ticket number CRM - E-Mail Response Management System
12 CRM_ERMS_CAT_AS_SEARCH_CMP Coherent Cat - Complex Search for Aspects CRM - Categories
13 CRM_ERMS_FIND_USER_FOR_BP Find user ID for a given BP number CRM - E-Mail Response Management System
14 CRM_ERMS_CAT_CA_SEARCH_CMP Coherent Cat - Search Categories by Description CRM - Categories
15 CRM_ERMS_ITEMS_EXTRACTOR ERMS: BW Exctractor for ERMS data CRM - Monitoring
16 CRM_ERMS_RPT_ORGDATA_GET Get Org. unit name via orgunit ID CRM - Monitoring
17 CRM_ERMS_CAT_CA_UPDATE Coherent Cat - Update Category CRM - Categories
18 CRM_ERMS_MAIL_SEND_FROM_STRING Forward E-Mail Document CRM - E-Mail Response Management System
19 CRM_ERMS_ADD_CATEGORIES Store current e-mail's categories CRM - Monitoring
20 CRM_ERMS_CAN_UP_CREATE Coherent Cat - Generate new ID CRM - Categories
21 CRM_ERMS_CAN_UP_MODIFY Coherent Cat - Generate new ID CRM - Categories
22 CRM_ERMS_CAN_UP_READ Coherent Cat - Generate new ID CRM - Categories
23 CRM_ERMS_CAN_UP_UPDATE Coherent Cat - Update Objects on Database CRM - Categories
24 CRM_ERMS_CAN_UP_UPDATE_UI Coherent Cat - Parameterless Update Category CRM - Categories
25 CRM_ERMS_CAT_AA_READ Coherent Cat - Read Schemes CRM - Categories
26 CRM_ERMS_CAT_AS_CONFIG Categorization - Buffer Configuration CRM - Categories
27 CRM_ERMS_CAT_AS_CREATE Coherent Cat - Create Aspect CRM - Categories
28 CRM_ERMS_CAT_AS_DELETE Coherent Cat - Delete Aspect CRM - Categories
29 CRM_ERMS_CAT_AS_MODIFY Coherent Cat - Create Aspect CRM - Categories
30 CRM_ERMS_CAT_AS_READ Coherent Cat - Read Aspect CRM - Categories
31 CRM_ERMS_RESPONSE_ATTACHS_GET crm_erms_response_attachs_get list of attachments CRM - E-Mail Integration
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