The complete list of SAP Tables in Customer Service -> Call Management module. The most commonly used Tables are at the top of the list. Click on a sub-module to see the Tables specific to that module.

SAP Customer Service -> Call Management Tables by Sub-Module

CS-CM General Tables

There are 87 Tables in Call Management module. View the full list here: SAP CS-CM General Tables

Rank Table Description Table Type
1 ISMP SDB: Symptom table Transparent Table
2 DNODE SDB: An index structure used for tree OCX Structure
3 ISMITOP SDB: Symptom Trigger Object Part Transparent Table
4 ISMITPR SDB: Symptom Trigger Problem Transparent Table
5 ISOL SDB: Solution table Transparent Table
6 ISMTXT SDB: Symptom short text Transparent Table
7 ISOPT SDB: Table for user settings Transparent Table
8 ISOTXT SDB: Solution Short Text Table Transparent Table
9 T0KBA SDB: Customizing Symptom Type Transparent Table
10 ISMOB SDB: Symptom Object table Transparent Table
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View the full list of SAP CS-CM General Tables
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Knowledge Base Tables (CS-CM-KB)

There are 87 Tables in Knowledge Base module. View the full list here: SAP CS-CM Knowledge Base Tables (CS-CM-KB)

Rank Table Description Table Type
1 ISMP SDB: Symptom table Transparent Table
2 DNODE SDB: An index structure used for tree OCX Structure
3 ISMITOP SDB: Symptom Trigger Object Part Transparent Table
4 ISMITPR SDB: Symptom Trigger Problem Transparent Table
5 ISOL SDB: Solution table Transparent Table
6 ISMTXT SDB: Symptom short text Transparent Table
7 ISOPT SDB: Table for user settings Transparent Table
8 ISOTXT SDB: Solution Short Text Table Transparent Table
9 T0KBA SDB: Customizing Symptom Type Transparent Table
10 ISMOB SDB: Symptom Object table Transparent Table
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.... ......... ........................................................... .........
View the full list of SAP CS-CM Knowledge Base Tables (CS-CM-KB)
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