The complete list of SAP TCodes in Customer Service module. The most commonly used TCodes are at the top of the list. Click on a sub-module to see the TCodes specific to that module.

SAP Customer Service TCodes by Sub-Module

CS General TCodes

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S.No Tcode Description
1 CIC0 Customer Interaction Center
2 CICS Customer Interaction Center
3 IS01 Solution DB - Create/Display/Change
4 IPCS Maintenance Planning
5 CICE Assignment of Visible Components
6 COIB As-Built for Serialized Material
7 CICO CIC Profile Definition
8 CICK Maintain Scripting Profile
9 IW72 Change Service Order
10 OISD Generation of PM Orders from SD
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View the full list of SAP CS General TCodes

Customer Interaction TCodes (CS-CI)

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S.No Tcode Description
1 CIC0 Customer Interaction Center
2 CICS Customer Interaction Center
3 CICE Assignment of Visible Components
4 CICO CIC Profile Definition
5 CICK Maintain Scripting Profile
6 CICP Contact Search Configuration
7 EWFC0 Action Box Configuration
8 EWHV Generic IAC for Cluster Objects
9 CICH CTI Telephony Buttons
10 ENVD CIC: Data Environment Maintenance
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View the full list of SAP CS Customer Interaction TCodes (CS-CI)

Installed Base Management TCodes (CS-IB)

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S.No Tcode Description
1 COIB As-Built for Serialized Material
2 IH20 Where-Used List Time
3 IH22 Where-Used List Time Interval
4 IB61 Create Installed Base with Reference
View the full list of SAP CS Installed Base Management TCodes (CS-IB)

TCodes (CS-CM)

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S.No Tcode Description
1 IS01 Solution DB - Create/Display/Change
2 IS02 Text Indexing for Solution Database
3 ISCD Define Solution Categories
4 ISCC Define Symptom Categories
5 IS00 Number range maintenance: ISMP
6 ISCA Define Symptom Type
7 IS03 Number range maintenance: ISOL
8 ISCE Define Application Areas
9 ISNR Number range maintenance: ISDB
10 ISCF Define Validation Categories
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Service Processing TCodes (CS-SE)

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S.No Tcode Description
1 OISD Generation of PM Orders from SD
2 OISC Generation of PM Orders
3 OISF Generation of Orders from the WP
4 OISE SD Service Processing Active?
5 OISN Number range maintenance: IRESTO
View the full list of SAP CS Service Processing TCodes (CS-SE)

Most viewed SAP Customer Service TCodes